Privacy Policy
Effective Date: October 1, 2025
Sterling Tobacco Vape & Glass (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop in-store, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address (when provided during purchases or contact requests).
Payment Information: Securely processed through trusted third-party payment providers. We do not store your full payment details.
Website Usage Data: Information such as IP address, browser type, device info, and browsing behavior collected via cookies or analytics tools.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Respond to inquiries or customer service requests.
Provide updates on promotions, new products, or store news (only if you opt in).
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information.
We may share limited data with:
Service providers (e.g., payment processors, delivery services, marketing tools).
Law enforcement or regulatory authorities if required by law.
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
Improve site functionality.
Personalize your browsing experience.
Analyze traffic and usage trends.
You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights such as:
Accessing the personal information we hold about you.
Requesting corrections or updates to your information.
Requesting deletion of your personal data.
Opting out of marketing communications at any time.
7. Age Restrictions
Sterling Tobacco Vape & Glass is intended for adults 21+ only. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us.