Terms of Service
Effective Date: October 1, 2025
Welcome to Sterling Tobacco Vape & Glass (“we,” “our,” “us”). By accessing or using our website, services, or shopping in our store, you agree to the following Terms of Service. Please read them carefully.
Eligibility
You must be 21 years or older to purchase tobacco, vape, glass, or CBD products from us.
By using our website or shopping with us, you confirm that you meet the age requirement.
Products & Services
All products are sold for legal use only.
We reserve the right to refuse service or cancel orders if we believe products may be misused or purchased under false pretenses.
Product availability, prices, and promotions are subject to change without notice.
Online Orders & Payments
Orders must be paid in full at the time of purchase.
Payments are securely processed through trusted third-party providers.
We are not responsible for delays caused by incorrect information provided during checkout (e.g., wrong shipping address).
Delivery & Shipping
Delivery is available in select areas and subject to verification of age upon delivery.
Customers must provide valid ID proving they are 21+ at the time of delivery or pickup.
If delivery cannot be completed due to age verification failure, the order will be canceled and may be subject to restocking fees.
Returns & Refunds
Due to the nature of our products (tobacco, vapes, glass, and consumables), all sales are final unless the product is defective or damaged upon arrival.
If you receive a defective product, contact us within 7 days for an exchange or store credit.
Acceptable Use of Website
You agree not to:
Use our website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Copy, distribute, or exploit any content without written permission.
Age Verification & Compliance
By placing an order, you consent to age verification processes.
We comply with all federal, state, and local laws regarding the sale of tobacco and vape products.
Limitation of Liability
Sterling Tobacco Vape & Glass is not liable for any damages or injuries resulting from the misuse of our products.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
CBD products sold comply with the 2018 Farm Bill and contain less than 0.3% THC.
Intellectual Property
All content on this site — including logos, text, product images, and design — is the property of Sterling Tobacco Vape & Glass and may not be reproduced without permission.
Changes to Terms
We may update these Terms of Service at any time. Continued use of our site or services after changes are posted means you accept the updated terms.
Contact Us
For questions about these Terms, please contact us.